ServiceNow CSA · Zurich Release
Your ServiceNow CSA
Study Hub
Full coverage of all 6 exam domains from the official Zurich blueprint. Deep-dive topics, hands-on scenarios, flashcards, and quizzes — everything needed to pass.
0
Topics Complete
22
Total Topics
6
Exam Domains
70%
Passing Score
📈 Overall Exam Readiness
0%
0 / 22 topics
⚖️ Exam Domain Weights — Focus Your Time Here
Exam Domains
Six domains covering the full Zurich CSA blueprint. Part 4 carries the most weight — start there if time is short.
7%
PART 1 · START HERE
Platform Overview & Navigation
UI Navigation & Interface
Lists, Filters & Forms
Properties & Branding
Mobile & Service Portal
11%
PART 2
Instance Configuration
Users, Groups & Roles
Tables & System Dictionary
Security & Access Controls
20%
PART 3
Configuring Collaboration Apps
Notifications & Templates
Reporting & Dashboards
Knowledge Management
Service Catalog & Requests
27% ★
PART 4 · HIGHEST WEIGHT
Database Management & Security
Schema & Import Sets
Relationships & CMDB
Access Control Rules (ACL)
Auditing & Archiving
15%
PART 5
Data Migration & Integration
System Update Sets
XML Imports & Exports
IntegrationHub & Spokes
20%
PART 6
Self-Service & Process Automation
UI Policies & UI Actions
Business Rules & Scripts
Client Scripts & UI Scripts
Flow Designer & Workflows
Official Study Resources
Now Learning
Official ServiceNow training paths and hands-on courses.
Developer Portal
Free Personal Developer Instance (PDI) for hands-on practice.
Zurich Docs
Official product documentation, guides, and Zurich release notes.
Exam Blueprint
Official CSA exam spec — domain weights and question formats.
Cert Community
ServiceNow community forums for cert discussions and study tips.
Learning Plans
Structured developer learning plans from ServiceNow.
📌 Exam At a Glance
Exam Code
CSA
Release
Zurich
Passing Score
70%
Questions
~60
Duration
90 min
Cost
$150 USD
Format
Multiple choice
Vendor
ServiceNow
ServiceNow CSA Study Hub · Aligned to official Zurich exam blueprint ·
Source