Integration
& Advanced
REST API & Table API (CRUD, sysparm_* parameters), IntegrationHub Spokes & Actions, outbound REST Messages, archiving vs purging data lifecycle, data retention policies, and instance health management (clones, indexes, query limits).
sysparm_display_value=all returns both raw sys_id value AND display value — useful for integrations needing both. IntegrationHub core HTTP step is free; Spokes (Jira, Salesforce etc.) need a license. Archive moves records OUT of active table but KEEPS data; Purge DELETES permanently. After clone, always review scheduled jobs — they may fire and email real users.
Part 8 Study Modules
REST API & Table API
Table API CRUD operations, sysparm_fields/sysparm_query/sysparm_display_value parameters, Aggregate API, Import API, GlideRecord server-side scripting patterns.
IntegrationHub & Data Flows
IHub Spokes, Actions, Data Stream Actions (pagination), REST Message records, Scripted REST APIs (inbound), authentication methods (Basic/OAuth2/API Key), and licensing boundaries.
Archiving, Purging & Retention
Archive Rules (sys_archive), archive tables ([table]_archive), archive vs purge distinction, Data Retention Policies, sys_log/sys_attachment cleanup, and compliance requirements.
Instance Data Health
Instance Clone profiles, Clone Excluders, post-clone job review warnings, sys_db_index for query performance, glide.max_query_result limit, and upgrade data compatibility (u_ fields survive).